A Customer Service Call

A CUSTOMER SERVICE CALL: Customer Service Rep: Hello, you have reached the Heart Systems Software Company help desk. How may I help you? Customer: I just received your latest program, LOVEv4.0…you know…the freeware. I don’t understand it. Can you tell me how to install it? CS Rep: Sure thing...

Butterfly Kisses

BUTTERFLY KISSES We often learn the most from our children. Some time ago, a friend of mine punished his 3-year-old daughter for wasting a roll of gold wrapping paper. Money was tight, and he became infuriated when the child tried to decorate a box to put under the tree....

Puppy Size

PUPPY SIZE “Danielle keeps repeating it over and over again. We’ve been back to this animal shelter at least five times. It has been weeks now since we started all of this,” the mother told the volunteer. “What is it she keeps asking for?” the volunteer asked. “Puppy size!”...

Christmas Love

CHRISTMAS LOVE Each December I vowed to make Christmas a calm and peaceful experience. I had cut back on nonessential obligations: extensive card writing, endless baking, decorating, and even overspending. Yet I still found myself exhausted, unable to fully appreciate the precious family moments, and, of course, the true...

Valentine’s Day

VALENTINE’S DAY A time of giving, remembering, loving. A time for friends, family, spouses. A time to stop …pause a moment… and look at the beauty that surrounds life. Look not only at the obvious beauty of the sun, sea and sky, but also at the magical beauty of...